Privacy Policy

1. Introduction

Welcome to Kompa (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tour guide application and website.

By using Kompa, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you join our waitlist, we collect your name and email address.
• Communications: When you contact us, we may collect your name, email address, and the content of your message.
• User Preferences: Information about your interests, preferred languages, and tour preferences to personalize your experience.

2.2 Information Collected Automatically

• Location Data: With your permission, we collect precise GPS location data to provide real-time tour guidance and location-based content. You can disable location services at any time through your device settings.
• Device Information: We may collect information about your device, including device type, operating system, and unique device identifiers.
• Usage Data: Information about how you use our app, including routes taken, places visited, and features used.
• Log Data: Our servers automatically record information when you access our services, including IP address, browser type, and access times.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered tour guide services
• Deliver personalized tour recommendations based on your location, interests, and preferences
• Send you updates about our service, including launch notifications if you're on our waitlist
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve our app and develop new features
• Protect against fraud and ensure the security of our services
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We work with third-party service providers who help us operate our services, such as email delivery (Loops.so), cloud hosting, and analytics providers. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Waitlist data will be retained until you request removal or until we no longer need it for our legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Request portability of your data
• Withdraw consent at any time (where processing is based on consent)
• Opt out of marketing communications by clicking the unsubscribe link in our emails

To exercise any of these rights, please contact us at contact@trykompa.com.

8. Location Data

Kompa uses your device's GPS to provide real-time tour guidance. You can control location permissions through your device settings:

• iOS: Settings > Privacy & Security > Location Services > Kompa
• Android: Settings > Apps > Kompa > Permissions > Location

Disabling location services will limit the functionality of location-based features.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: contact@trykompa.com